---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Create orders from inbound queue

# Create customer orders using a scheduled job {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Run a scheduled job in the Order Management application to create a customer order from the Inbound Queue \[sn_tmt_core_inbound_queue\] table.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

This scheduled job runs on all the active nodes of a ServiceNow instance. This schedule job picks up the order records in batches (the batch size that you have set) from the Inbound Queue table. These order records are in the New state.  
Hinweis:  
If you can't create an order due to an error, the state of the record in the Inbound Queue table is changed to an error, and an error message is displayed.

An email notification is triggered when the state of a record
in the Inbound Queue table changes to an error. The notification is sent to all Order Fulfiller Demo Group users.

You can also use the Create Order UI action on the Inbound Queue table to create orders on
demand.

## Prozedur

1. Navigate to WorkspacesCSM/FSM Configurable Workspace.
2. Select the List icon .
3. Navigate to AllSystem SchedulerScheduled JobsToday's Scheduled Jobs.
4. Select the Create records from Inbound Queue table async scheduled job.
5. On the form, fill in the fields.  
   {#running-scheduled-job__table_cr2_nzr_wvb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the scheduled job. |
   | Job ID | This value must be set to RunScriptJob. |
   | Next action | Time of the next job action. |
   | State | State of the scheduler job. |
   | System ID | Active nodes of the ServiceNow instance. |
   | Job context | Context of the scheduled job. |
   | Trigger type | Type that is repeated (by default). |
   | Repeat | Details of the time interval. |
   [Tabelle : 1. Scheduler Job form]

   {#running-scheduled-job__table_cr2_nzr_wvb}
6. Select Submit.

## Ergebnisse

Customer order records are created.