---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Order operations

# Order operations reference {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Reference for order operations applications.

[Components installed with Order Operations Case Management](https://www.servicenow.com/docs/access?context=csm-case-mgmt-order-ops-install-comp&version=australia&pubname=australia-customer-service-management&ft:locale=en-US)

Several types of components are installed with the Order Operations Case Management application, including tables, roles, and service definitions.
* **[Lead-to-Cash Process Management reference](https://servicenow-prod.fluidtopics.net/jCpD18t61zdXv3x7yCKszA)**   
  Reference topics provide additional information about Lead-to-Cash Process Management.
* **[Return Merchandise Authorization Case Management](https://servicenow-prod.fluidtopics.net/5iRbrnBF4kxw1x~H7PcNlA)**   
  Reference topic provides additional information about lists and forms that you can use to configure Return Merchandise Authorization (RMA) Case Management.