---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Raise an inquiry on Partner Portal

# Raise an inquiry on Partner Portal {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 30. Juni 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Raise a query or concern with the enterprise on the Partner Portal.

## Vorbereitungen

Role required: sn_prm.enterprise_partner_rel_manager, sn_prm.external_partner_manager or sn_prm.external_partner_ associate

## Prozedur

1. Navigate to the Partner portal.
2. From the portal header, select My requests.
3. From the drop-down, select Submit a request.
4. Select General Inquiry.
5. On the form, fill in the fields.  
   To learn more about the fields on the inquiry form and their descriptions, see [General Inquiry form](https://servicenow-prod.fluidtopics.net/N7wJa89sXXqErAFOGFnoMA "Use the general inquiry form on the Partner portal to raise queries and get in touch with the enterprise.").
6. Select Submit.
**Zugehörige Konzepte**   

* [Using Partner Relationship Management](https://servicenow-prod.fluidtopics.net/~UcnHZUMCSgcW~AHNaIh5g "Install the Partner Relationship Management plugin (com.snc.partner_relationship_management) to enable admins and channel partners to use the self-service Partner portal.")  
**Zugehörige Tasks**   

* [Register a member on Partner portal](https://servicenow-prod.fluidtopics.net/EGa1lbwVSOYmORNbqSt~Rg "Register a new partner member or transfer existing staff within a partner organization.")