---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Recalculating the order priority

# Recalculating the order priority {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Manually update the priority field on customer order, order line items, domain orders, and order task forms.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

When a customer order is updated, all child order line items will be recalculated. If you modify the priority of one or more child order line items, the highest priority level is used to recalculate the customer order priority. You can manually modify the priority value for orders, order line items, domain orders, or order tasks and recalculate the order priority. This option recalculates the priority of the order and order line item by re-evaluating the decision tables and extension point script.

## Prozedur

1. Navigate to AllCustomer Order ManagementCustomer Orders.
2. Select the order that you want to recalculate.
3. Update the Priority field in the Customer Order form or for the order line items and click Re-calculate.  
   The decision tables are re-evaluated with the latest order, customer, and urgency data to recalculate the order priority.