---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Enable the Business Portal

# Enable the Business Portal {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Admins can enable the Business Portal (sn_b2b_portal) so customers can browse products and create orders.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

To set up the Business Portal and Sales and Order Management self-service enhancements, first install the Business Portal plugins, which are available in the app store.

See [Configuring the Business Portal](https://servicenow-prod.fluidtopics.net/ROm3R6sSaVZWdi30DtROcw "Enable B2B customers to self-serve key processes such as order creation, order case management, invoice management, request for quote (RFQ) creation by configuring the Business Portal (sn_b2b_portal).") for more information.

## Prozedur

1. In the CSM Configurable Workspace, select AllPortals.
2. Select Business Portals.
3. Clear the Inactive box.
4. Select Save.  
   The Business Portal is enabled.