---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Managing inflight order for site projects

# Managing inflight order for site projects {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Manage how your organization receives changes for customer orders, service orders or individual line items that are still being orchestrated and fulfilled.

When you create an inflight order with a new site and new product offering, it creates new site project and new sub-projects for the offerings using the same program.

When you create an inflight order with new product offering for existing site project using the same program, it creates new sub-project for the new product offering. An existing site project is reused and it will not create new site
project. The site project tasks and templates may be updated to reflect newly added products.

## Cancel order for site project {#inflight-offering-somt__section_hzg_p45_l3c}

When a product offering on an inflight customer order is canceled, the corresponding sub-project and all associated tasks must be automatically closed.

If all product offerings (or all related sub-projects) under a parent project are closed, the main parent project must also be automatically transitioned to a terminal state. In such cases, its status much be updated to
Closed Skipped.

If the parent site project is canceled, all linked child projects and associated product offerings under that site project are closed automatically.

All records moved to a terminal state are set to Closed Skipped.

Does not delete any records as part of this process.