---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Customer Engagement Sequences reference

# Customer Engagement Sequences reference {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Reference topics provide additional information about the Customer Engagement Sequences application.
* **[Components installed with Customer Engagement Sequences](https://servicenow-prod.fluidtopics.net/pEHI8vL6aLvWj~LaUM1Phg)**   
  Several types of components are installed with activation of the Customer Engagement Sequences plugin, including tables and user roles.
* **[My sequence task list view](https://servicenow-prod.fluidtopics.net/iMVQDR3nfjaLOG5TutLsJg)**   
  Description of the details displayed on the My sequence task list view.
* **[Automation form fields](https://servicenow-prod.fluidtopics.net/VtaAWRiClOgnDkLEtDHeOw)**   
  The Automation form enables you to configure properties and pull data from referenced tables for an automated call attempt.