---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configure Segment Management

# Configure Segment Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 30. Juni 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Install the Segment Management application (com.snc.segment_mgmt) from the ServiceNow® Store to manage and group entities into various segments to promote progression.  
The Segment Management plugin (com.snc.segment_mgmt) provides a general framework to create and manage segments and segmentation across various domains. Admins and users with various roles must perform the following configuration tasks to set up the segment management application.{#configure-segment-management__table_r3k_nr1_fhc__entry__3}

| Task | Description | Role |
|-|-|-|
| [Install Segment Management](https://servicenow-prod.fluidtopics.net/~68CC2LWp2QbNZ1hMHhH8A "Install the Segment Management plugin (com.snc.segment_mgmt), along with the demo data and installations that are related to ServiceNow Store applications and plugins.") | Install the Segment Management application (com.snc.segment_mgmt) from ServiceNow® Store. | admin |
| [Data model for Segment Management](https://servicenow-prod.fluidtopics.net/S5ZuVMHIvsU_AmDkfOYBIg "The Segment Management data model provides a framework to map customers to specific segments to track partner progression toward the next tier.") | Add records in the segment (sn_seg_segment) table to create segments for specific customers. | sn_seg.segment_mgmt_admin |
| [Roles and components of Segment Management](https://servicenow-prod.fluidtopics.net/jYSFy05JNPKTcmFueV6pDw "The Segment Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between segments and partners.") | Set of functional roles to maintain and configure segment data. | admin |
[Tabelle : 1. Set up tasks for Segment ManagementConfiguration tasks to use Segment Management]

{#configure-segment-management__table_r3k_nr1_fhc}
* **[Install Segment Management](https://servicenow-prod.fluidtopics.net/~68CC2LWp2QbNZ1hMHhH8A)**   
  Install the Segment Management plugin (com.snc.segment_mgmt), along with the demo data and installations that are related to ServiceNow® Store applications and plugins.
* **[Data model for Segment Management](https://servicenow-prod.fluidtopics.net/S5ZuVMHIvsU_AmDkfOYBIg)**   
  The Segment Management data model provides a framework to map customers to specific segments to track partner progression toward the next tier.
* **[Roles and components of Segment Management](https://servicenow-prod.fluidtopics.net/jYSFy05JNPKTcmFueV6pDw)**   
  The Segment Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between segments and partners.

**Zugehörige Konzepte**   

* [Segment Management](https://servicenow-prod.fluidtopics.net/jny9G_r1bAsRO~adGHKW2A "Group entities effectively based on value, performance, or relevance using the Segment Management application (com.snc.segment_mgmt) to make sure that all customers or entities are treated equally.")  
**Zugehörige Tasks**   

* [Install Segment Management](https://servicenow-prod.fluidtopics.net/~68CC2LWp2QbNZ1hMHhH8A "Install the Segment Management plugin (com.snc.segment_mgmt), along with the demo data and installations that are related to ServiceNow Store applications and plugins.")

