---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configure Partner Relationship Management

# Configure Partner Relationship Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 30. Juni 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Install the PRM (com.snc.partner_relationship_management) application from ServiceNow® Store to enable enterprises to hire partners and improve their sales cycles.  
Admins and users with various roles, such as Enterprise partner admin (sn_prm.enterprise_partner_admin), Enterprise partner agent (sn_prm.enterprise_partner_agent), and more must complete the following configuration tasks to set up the Partner Relationship Management application.{#configure-partner-relationship-management__table_j2t_zzv_1fc__entry__3}

| Task | Description | Role |
|-|-|-|
| [Install Partner Relationship Management](https://servicenow-prod.fluidtopics.net/2BAtMoOuclLlCHYBIIw6Qg "Install the Partner Relationship Management plugin (com.snc.partner_relationship_management), along with the demo data and installations that are related to ServiceNow Store applications and plugins.") | Install the Partner Relationship Management application from ServiceNow Store. | admin |
| [Roles and components of Partner Relationship Management](https://servicenow-prod.fluidtopics.net/9khnQyFHzinqXA_91gDk~A "The Partner Relationship Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between enterprises and channel partners.") | Assign functional roles to different PRM entities. | admin |
| [Data model for Partner Relationship Management](https://servicenow-prod.fluidtopics.net/17N11kodv3myVHJcepifZQ "The Partner Relationship Management data model provides a framework to map the relationship between channel partners and programs.") | Configure and add data to the different tables that are installed with PRM. | * admin * Enterprise Partner admin (sn_prm.enterprise_partner_admin) {#configure-partner-relationship-management__ul_o1g_nrs_dfc} |
[Tabelle : 1. Set up PRMThis table describes the configuration tasks required for Partner Relationship Management and their descriptions.]

{#configure-partner-relationship-management__table_j2t_zzv_1fc}
* **[Install Partner Relationship Management](https://servicenow-prod.fluidtopics.net/2BAtMoOuclLlCHYBIIw6Qg)**   
  Install the Partner Relationship Management plugin (com.snc.partner_relationship_management), along with the demo data and installations that are related to ServiceNow Store applications and plugins.
* **[Roles and components of Partner Relationship Management](https://servicenow-prod.fluidtopics.net/9khnQyFHzinqXA_91gDk~A)**   
  The Partner Relationship Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between enterprises and channel partners.
* **[Data model for Partner Relationship Management](https://servicenow-prod.fluidtopics.net/17N11kodv3myVHJcepifZQ)**   
  The Partner Relationship Management data model provides a framework to map the relationship between channel partners and programs.
* **[Partner Workspace](https://servicenow-prod.fluidtopics.net/PnzgAi16ACfW1MlUZRqabQ)**   
  Partner admins, agents, and managers can manage partner programs and partnerships on the partner workspace to triage cases and requests from customers.
* **[Configure Segment Management](https://servicenow-prod.fluidtopics.net/38kntslvp5TCI2PG8w5QXA)**   
  Install the Segment Management application (com.snc.segment_mgmt) from the ServiceNow® Store to manage and group entities into various segments to promote progression.
* **[Deal Registration](https://servicenow-prod.fluidtopics.net/FwQNdCwIYGpi~V9FVSSnGw)**   
  Install the Deal Registration Management plugin (com.snc.deal_registration_management) to enable channel partners to create a structured and organized process to identify and manage a customer's interest in the enterprise's products.
* **[Install Sales Common for Partner Relationship Management](https://servicenow-prod.fluidtopics.net/Kz1obRWyTjgZd_Q4CeABxQ)**   
  Install the Sales Common for Channel Partners plugin (com.snc.partner_relationship_management_sales_common), along with the demo data and installations that are related to ServiceNow® Store applications and plugins.
* **[Install Order Management for Channel Partners](https://servicenow-prod.fluidtopics.net/l3sfOrsrjWtGtM8C31O3~w)**   
  Install the Order Management for Channel Partners plugin (com.snc.partner_relationship_management_orm), along with the demo data and installations that are related to ServiceNow® Store applications and plugins.
* **[Install Opportunity Management for Channel Partners](https://servicenow-prod.fluidtopics.net/u~RW_SG~5KxYHVfaTPc89g)**   
  Install the Opportunity Management for Channel Partners plugin (com.snc.partner_relationship_management_oppty) and installations that are related to ServiceNow® Store applications and plugins.
* **[Install Quote Management for Channel Partners](https://servicenow-prod.fluidtopics.net/I3VVlmVWtQsYcRqfPK~MNA)**   
  Install the Quote Management for Channel Partners plugin (com.snc.partner_relationship_management_qm), along with the demo data and installations that are related to ServiceNow® Store applications and plugins.