---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configure order task duration

# Configure the Order Task Duration Assignment Policy {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure the Order Task Duration Assignment Policy using Workflow Studio. This policy determines how long each task should take to complete, when it should start, and when it's expected to finish, enabling accurate scheduling, resource planning, and timeline visibility
across the order life cycle.

## Vorbereitungen

Role required: admin

## Prozedur

1. Navigate to AllProcess AutomationWorkflow Studio.
2. Select Order Task Duration Assignment Policy.  
3. On the Order Task Duration Assignment Policy decision table, fill in the fields.  
   {#configure-order-task-duration-assignment-policy__table_wfc_vbj_1yb__entry__2}

   | Field | Description |
   |-|-|
   | Request type | Order task for which you want to add a duration time. |
   | Order task account | Order task account associated with the task. |
   | Duration | Allotted time for this task. For example, 2 Days 6 Hours. Hinweis: The allotted time for order tasks must be the same as the allotted time in the SLA definition assigned to the order task. |
   [Tabelle : 1. Order Task Duration Assignment Policy fields]

   {#configure-order-task-duration-assignment-policy__table_wfc_vbj_1yb}
4. Select Save.
{#configure-order-task-duration-assignment-policy__steps_nbd_fs3_1yb}

## Nächste Maßnahme

The next step is to configure SLA definitions for Jeopardy Management. For more information, see [Create Service Level Agreement (SLA) definitions in Jeopardy Management](https://servicenow-prod.fluidtopics.net/0Yw5wm2wXHdq9GJ_ocoCXw "Create and link Service Level Agreements (SLAs) to tasks in a fulfillment workflow as part of configuring Jeopardy Management. SLAs are assigned to tasks and define the amount of time a task should take. After SLAs are linked to a task, the SLA monitors the task and the fulfillment process.").