---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configure customer product data management

# Configure customer product data management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Learn how to use the sn_ind_tmt_orm.enable_prod_invt_for_order_management system property to either create sold products or product inventory records after an order is completed and fulfilled.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

The following table lists the values that you can set for the sn_ind_tmt_orm.enable_prod_invt_for_order_management system property depending on whether you want to create an entry in the Sold Products \[sn_install_base_sold_product\] table or Product Inventory \[sn_prd_invt_product_inventory\] table after an order is fulfilled.{#configure-customer-product-data-management__table_ngp_mdx_ygc__entry__2}

| Value | Description |
|-|-|
| True | Create a record in the Product Inventory \[sn_prd_invt_product_inventory\] table. This is the default setting. |
| False | Create a record in the Sold Products \[sn_install_base_sold_product\] table. |
[ ]

{#configure-customer-product-data-management__table_ngp_mdx_ygc}  
Hinweis:  
You can choose to create either sold products or product inventory records, but not both.

## Prozedur

1. Log in to the ServiceNow instance.
2. Select All.
3. Switch the application scope to Order Management.
4. Enter <kbd class="ph userinput">sys_metadata.list</kbd> in the Filter text box.
5. On the Application Files list view, search and select the <kbd class="ph userinput">sn_ind_tmt_orm.enable_prod_invt_for_order_management</kbd> property from the Display name column.
6. On the System Property form, specify a value in the Value depending on how you want to create inventory records.
7. Select Update.
**Zugehörige Konzepte**   

* [Creation of sold product and product inventory records](https://servicenow-prod.fluidtopics.net/HHjo2aKKLiwpev9lciaEiQ "Learn how the Order Management application creates and maintains the customer product and service inventory. By using this application, you can maintain an accurate inventory of your customer products and services.")
* [Managing post-fulfillment order changes](https://servicenow-prod.fluidtopics.net/6GPwxNo37~Mvj5o54oYFCg "Efficiently handle a variety of post-fulfillment changes to maintain service quality and operational accuracy after initial order fulfillment. These changes include canceling, suspending, resuming, disconnecting, and modifying orders. Each change type has distinct workflows, dependencies, and impacts on inventory and service states.")  
**Zugehörige Informationen**   

* [Product data](https://www.servicenow.com/docs/access?context=product-data&version=australia&pubname=australia-customer-service-management&ft:locale=en-US)