---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Components installed with Customer Request for Quote

# Components installed with Customer Request for Quote {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Several types of components are installed with activation of the Customer Request for Quote (RFQ) plugin, including tables, user roles, and plugins.

## Roles installed {#components-install-with-customer-request-for-quote__section_jzb_rkb_fhc}

{#components-install-with-customer-request-for-quote__table_kzb_rkb_fhc__entry__3}

| Role title \[name\] | Description | Contains roles |
|-|-|-|
| RFQ writer \[sn_cust_rfq_core.rfq_writer\] | Provides write and update access to all RFQ tables. | sn_cust_rfq_core.rfq_viewer |
| RFQ viewer \[sn_cust_rfq_core.rfq_viewer\] | Provides read-only access to all RFQ tables. | None |
[ ]

{#components-install-with-customer-request-for-quote__table_kzb_rkb_fhc}

## Tables installed {#components-install-with-customer-request-for-quote__section_nzb_rkb_fhc}

{#components-install-with-customer-request-for-quote__table_ozb_rkb_fhc__entry__2}

| Table | Description |
|-|-|
| Customer Request for Quote \[sn_cust_rfq_core_rfq\] | Stores RFQ headers with customer information, shipping/billing addresses, pricing totals, and status tracking. |
| Customer Request for Quote Pricing Adjustment \[sn_cust_rfq_core_pricing_adjustment\] | Stores discounts, surcharges, and other price modifications applied to the RFQ or individual RFQ line items. |
| Customer Request for Quote Line Item \[sn_cust_rfq_core_line_item\] | Stores individual products requested in an RFQ, including quantities, pricing details, and hierarchical relationships between line items. |
| Customer Request for Quote Line Characteristic \[sn_cust_rfq_core_line_characteristic\] | Stores product specifications and configurable attributes for each RFQ line item. |
[ ]

{#components-install-with-customer-request-for-quote__table_ozb_rkb_fhc}

## Plugins installed {#components-install-with-customer-request-for-quote__section_fqf_mjc_fhc}

The following applications are installed as dependencies with the Customer Request for Quote application (sn_cust_rfq):

* Customer Request for Quote Data Model (com.sn_cust_rfq_core)
* Product Catalog Management Core (com.sn_prd_pm)
* Price Management (com.sn_csm_pricing)
* Sales common (com.sn_l2c_sales_common)
* Product Catalog Management Portal (com.prd_pm_portal)
* Agent Workspace (com.agent_workspace)
* Playbooks for CSM (com.sn_csm_playbook)
{#components-install-with-customer-request-for-quote__ul_xdr_cxb_fhc}