---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Add responsibilities to PRM roles

# Add responsibilities to PRM roles {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 30. Juni 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

A responsibility describes a role or function that supports a user. Use responsibility definitions to create relationships between any two partner entities.

## Vorbereitungen

Role required: sn_prm.enterprise_rel_manager, sn_prm.external_partner_associate, or sn_prm.external_partner_manager

## Warum und wann dieser Vorgang ausgeführt wird

Related party configurations define the title of a relationship between an entity and an organization or a user. These configurations also enable linking related party types with responsibility definitions to grant access as needed.{#add-responsibilities-to-prm-roles__table_oh2_4lr_dfc__entry__2}

| Type | Default Responsibility |
|-|-|
| Enterprise Partner Relationship Manager \[sn_prm.enterprise_partner_rel_manager\] | Location Relationship Manager \[sn_bus_loc.location_relationship_manager\] |
| External Partner Associate \[sn_prm.external_partner_associate\] | Location Contributor \[sn_customerservice.service_organization_contributor\] |
| External Partner Manager \[sn_prm.external_partner_manager\] | Location Manager Contributor \[sn_customerservice.svc_location_manager_contributor\] |
[Tabelle : 1. Related parties and their default responsibilitiesList of role types and their associated default responsibility.]

{#add-responsibilities-to-prm-roles__table_oh2_4lr_dfc}  
Hinweis:  
The default responsibilities are automatically installed with the Business Location plugin (com.snc.business_location).

## Prozedur

1. Navigate to AllPartner Relationship ManagementChannel Partner.
2. Open a channel partner record and add an external staff member or an enterprise partner relationship manager based on your requirement.

   | Task | Description |
   | Register External staff member | 1. Select Register External Partner Staff from the channel partner record. 2. Select the Role Type you want to associate with your user, whether external partner manager or external partner associate. 3. Select Submit. {#add-responsibilities-to-prm-roles__ol_qrc_z4r_dfc} To learn more about the role type and the member registration fields, see [Member registration form](https://servicenow-prod.fluidtopics.net/1D7fm2rADaLptGfPD9O3kw "Use the member registration form on the Partner portal to register members to a partner organization."). |
   | Register Enterprise Partner Relationship Manager | 1. Select Edit from the Members related list on the channel partner record to add an enterprise member as a channel partner. 2. Open the record associated with the user and select New from the Service Organization Member Responsibilities related list. 3. Enter the role name in the Type field to assign a responsibility to the role. 4. Select Submit. {#add-responsibilities-to-prm-roles__ol_vzx_fpr_dfc} |
   |-|-|

   {#add-responsibilities-to-prm-roles__choicetable_y1y_n4r_dfc}

## Ergebnisse

An external staff member or an enterprise partner relationship manager is registered.