---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Activity Management reference

# Activity Management reference {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Reference topics provide additional information about the Activity Management application.
* **[Components installed with CRM Touchpoints](https://servicenow-prod.fluidtopics.net/4T5TzJVTcZQs0H6miVVbEw)**   
  Several types of components are installed with activation of the CRM Touchpoints plugin, including tables and user roles.
* **[Create new CRM touchpoint form](https://servicenow-prod.fluidtopics.net/VDQiI2E_12g~TndjulNd7w)**   
  Field descriptions for the Create New CRM Touchpoint form.
* **[Create new meeting form](https://servicenow-prod.fluidtopics.net/0LPgb8BSaM8bPRtPoy~OHQ)**   
  Field descriptions for editing or reviewing details on the Create New Meeting form.
* **[Create new callback form](https://servicenow-prod.fluidtopics.net/ih5jfYhG9RVkRJwh39XScw)**   
  Field descriptions for the Create New Callback form.
* **[Components installed with CRM Outlook Add-in](https://servicenow-prod.fluidtopics.net/E30gaJ4_JK_2uXh1X82XCA)**   
  User roles are installed with activation of the CRM Outlook Add-in plugin.
* **[Lead form in ServiceNow CRM for Outlook add-in](https://servicenow-prod.fluidtopics.net/TVGqMZFdZXokJ6WZ_Qqygg)**   
  Field descriptions for creating or viewing a lead record from the ServiceNow CRM for Outlook add-in.
* **[Account form fields in ServiceNow CRM for Outlook add-in](https://servicenow-prod.fluidtopics.net/WMQZ5aFJWoUit8nh6IY0Gg)**   
  Field descriptions for viewing or editing an account record from the ServiceNow CRM for Outlook add-in.
* **[Contact form in ServiceNow CRM for Outlook add-in](https://servicenow-prod.fluidtopics.net/QyQvEbmleSffCfFveYOPrg)**   
  Field descriptions for creating a contact record from the ServiceNow CRM for Outlook add-in.
* **[Opportunity form in ServiceNow CRM for Outlook add-in](https://servicenow-prod.fluidtopics.net/cJxXKtHKdDtz9B~FAe0bnw)**   
  Field descriptions for viewing or editing an opportunity record from the ServiceNow CRM for Outlook add-in.
* **[Staged email table fields](https://servicenow-prod.fluidtopics.net/zCCooVSblSPrtxUo9jz1fA)**   
  Field descriptions for viewing email record linked to CRM entities in the Staged Email \[sys_email_staging\] table.