---
sourceDocument: Australia Sales and Order Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/order-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Sales and Order Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Account form fields in Outlook

# Account form fields in ServiceNow CRM for Outlook add-in {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Field descriptions for viewing or editing an account record from the ServiceNow CRM for Outlook add-in.
{#account-fields-outlook__account-fields-table__entry__2}

| Field | Description |
|-|-|
| Name | Name of the account or company. |
| Website | Company website URL. |
| Number | System-generated unique identifier for the account record starting with the prefix ACCT. |
| Phone | Primary phone number for the account. |
| Primary Contact | Main contact person for the account. |
| Street | Street address of the account. |
| Parent Account | Parent account if this account is a subsidiary. |
| City | City where the account is located. |
| State / Province | State or province where the account is located. |
| Zip / Postal code | Postal or ZIP code for the account address. |
| Country | Country where the account is located. |
[ ]

{#account-fields-outlook__account-fields-table}
**Zugehörige Tasks**   

* [Associate an email with an existing CRM record](https://servicenow-prod.fluidtopics.net/Qp8ehGYKJN6IbAidt63N2w "Link an email to an existing lead, account, contact, or opportunity record directly from Microsoft Outlook. Associating emails with CRM records helps maintain a complete engagement history without switching between applications.")
* [Track emails linked from Microsoft Outlook](https://servicenow-prod.fluidtopics.net/oyz_o0jkh59wUcCysWVU5A "View emails that have been linked to CRM records using the Microsoft Outlook add-in from the Staged Email [sys_email_staging] table for auditing or troubleshooting.")
* [Create a CRM record from Microsoft Outlook](https://servicenow-prod.fluidtopics.net/VsbfyTwpwI99fDh1x0yyXQ "Create a new lead or contact record and associate an email to it directly from Microsoft Outlook, enabling you to capture new prospects without leaving your inbox.")

