---
sourceDocument: Australia Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/now-intelligence

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# CRO Dashboard indicators

# Chief Risk Officer Dashboard indicators {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Indicators provide the data used in most of the dashboard's visualizations. The indicators are used across the dashboard.
This dashboard employs all three kinds of indicators, Automated, Formula, and Manual. For more information about configuring indicators, see

* [Automated indicators](https://servicenow-prod.fluidtopics.net/1sG91MuoW28S9w2nzFOPmA "An automated indicator uses an indicator source as its data set. The indicator source specifies a table or database view, conditions for filtering records from that source, and the frequency at which you expect to display the data. The indicator applies an aggregator and optional conditions to this data.")
* [Manual indicators](https://servicenow-prod.fluidtopics.net/2HYQ9kHhwwGvMvU7p8LR3g "Manual indicators do not use scores collected from a database. Manual indicators are typically used for data that cannot be retrieved from the ServiceNow instance because it comes from an outside system, such as customer data from a third-party sales system.")
{#cro-db-indicators__ul_e3h_scx_vgc} {#cro-db-indicators__table_zcc_dry_mgc__entry__5}

| Column | Indicator | Source plugin | Indicator type | Indicator Source / Formula calculation / Additional conditions |
|-|-|-|-|-|
| Enterprise Risks | Entities at highest risk | sn_cro_dashboard | Automated | Entities at highest risk |
| Enterprise Risks | Net loss (YTD) | sn_cro_dashboard | Automated | Net loss (YTD) Calculation: Sum (net_amount) |
| Enterprise Risks | Total Risks | sn_cro_dashboard | Automated | Total Risks Condition: Active = true |
| Enterprise Risks | Active Risk | sn_risk | Automated | Active.Risk |
| Enterprise Issues | All Open Issues | sn_grc | Automated | All Open Issues Quarterly |
| Enterprise Issues | All Unassigned Issues | sn_grc | Automated | All Issues Quarterly Conditions: Assigned to is empty and Created on This quarter |
| Enterprise Issues | Issues Aging Indicator |   | Automated | All Open Issues Quarterly Conditions: Actual start date isn't empty and Actual end date isn't empty and Actual end date is more than 0 Hours after Actual start date |
| Enterprise Issues | Issues resolved | sn_grc | Automated | Resolved Issues |
| Internal Audits | Open Audit Issue | sn_audit | Automated | All Open Issues Quarterly Condition: Top task Number starts with ENG |
| Internal Audits | Failed Controls | sn_audit | Automated | Controls.With.Failed.ControlTest |
| Compliance | Authority document compliance score percentage daily | sn_compliance | Automated | GRC document compliance status * Conditions: Name Class = Authority document and Name Functional domain CONTAINS IT risk and compliance * Calculation: Average (compliance_score) {#cro-db-indicators__ul_jq3_3h1_xgc} |
| Compliance | Policy Compliance Score Percentage | sn_compliance | Automated | All Active Policies Monthly Calculation: Average (compliance_score) |
| Compliance | Authority document compliance score percentage | sn_compliance | Automated | All Active Authority documents Monthly Calculation: Average (compliance_score) |
| BCM Governance | # of global crisis events |   | Manual |   |
| BCM Governance | # of global emergency response events |   | Manual |   |
| BCM Governance | Plan status |   | Manual |   |
| BCM Governance | Tests completed |   | Manual |   |
[ ]

{#cro-db-indicators__table_zcc_dry_mgc}