---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/mobile

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Customize email notifications

# Customize email notifications for mobile activity stream mentions {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enable users to alert their contacts by email that they are mentioned in a thread.
The user enters the `@` character followed by the contact's name in a
record's activity stream, for their contact to be alerted. This feature is enabled by
default.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

Configure your instance to send an email notification when a user mentions a contact
within the activity stream. You can either use the default notification record or
create a new notification record. For information about creating a new notification
record, see [Create an email
notification](https://www.servicenow.com/docs/access?context=t_CreateANotification&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

## Prozedur

1. Navigate to AllSystem NotificationEmailNotifications in the filter navigator.
2. Search for the notification record named Activity Stream @Mention Email, then select the record to open it.
3. Verify that Active is selected.
4. **Wahlweise:** Customize the email notification fields.
5. Select Update.
6. Select the Settings icon (![Settings icon.]()) and select the Notifications tab. {#mentions-mobile-in-email__cmd_gwr_flq_v4b}
7. Verify that Allow Notifications is enabled.