Original equipment manufacturers (OEMs) come up with sales promotions (discounts) based on specific criteria or targeted promotions to a set of customers. After the OEM proposes a sales promotion, the channel partner extent these promotions and discounts to the end customers during sales transactions. the OEM must reimburse the additional discounts or offers provided by the dealers during the sales process​.

This feature enables the seamless collaboration between OEMs and their dealers to manage sales promotions and claims. The sales promotion framework enables the OEMs to publish and manage the promotional campaigns efficiently. The dealer portal enables the dealers to submit claims for reimbursement post product sales transactions.​ There are three parts to the sales promotion​.

• Creation of sales promotion by the OEM.
• Creation of claim against the promotion by the dealer.
• Review and reimbursement for the claim by the OEM.

Tabelle : 1. Sales promotion entities

Entity	Description
Create sales promotion	OEM creates the sales promotion campaign.
Associate products	OEM adds the products applicable for the sales promotion campaign.
Set up incentive	Set up the incentive for the dealers.
Add dealers	Add the dealers who are eligible for the sales promotion campaign.
Set up questionnaires	Configure the promotion questionnaires.
Set up checklist	Configure the checklist template.
Publish	OEM publishes the sales promotion campaign for the applicable dealers.
Create sales promotion claim	Dealer agent creates the promotion claim for the applicable customers.
Search serial number	Add the product, which is applicable for sales promotion campaign.
Select applicable promotion	Select the applicable promotion from the list of promotions.
Fill in claimed amount	Update the claimed amount for the selected promotion.
Fill in questionnaires	Update the promotion questionnaires.
Add attachments	Add the attachments, if necessary.
Submit claim case	Dealer agent submits the claim to OEM.
Sales promotion claim case	Claims agent can view the list of sales promotion submitted by dealer.
Review sales promotion case line	Claims agent reviews the claims.
Verify checklist	Verifies the checklist.
Approve	Approves the claims if it matches all the required criteria.
Expense line	Expense line is generated for the approved claims.
Process payment	Payment is processed.
Close sales promotion claim	Claim is closed.
Reject claim	Rejects the claims if it doesn’t match the required criteria.