---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/intelligent-experiences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Desktop action examples

# Examples of creating desktop actions {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Learn the key concepts and workflow for creating end-to-end desktop actions and building automations for your desktop environments.

The tasks that you can automate are done manually on desktop-native applications and repetitive in nature. Here are examples:

[Badge management automation](https://servicenow-prod.fluidtopics.net/2Ax697nVeptGzHfVyFPVmg#example-badging-magmt-concept-ad "Automate various tasks related to badge requests through desktop actions using Agentic Desktop and AI agents.")
:   Shows how an HR team automates the end-to-end workflow for issuing, replacing, and disabling badges for their employees.

[Shipping order processing](https://servicenow-prod.fluidtopics.net/fkrK2sWEp41hnv1nVKNQEQ#example-shipping-magmt-concept-ad "Automate various tasks related to shipping management through desktop actions using Agentic Desktop and AI agents.")
:   Demonstrates how to extract order data from Excel, interact with a shipping management tool, and complete the data processing life cycle.