---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/intelligent-experiences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configure Now Assist data overflow processing

# Configure Now Assist data overflow processing {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure where Now Assist data is processed during periods of high traffic.

## Vorbereitungen

Role required: sn_generative_ai.data_steward

## Warum und wann dieser Vorgang ausgeführt wird

By default, Now Assist data is handled in ServiceNow datacenters. During periods of high network traffic, data can be "burst" to Microsoft Azure datacenters to help keep consistent load times and avoid capacity overflow errors. Users with the data steward role can opt out of or into this behavior from the Now Assist Admin console.

## Prozedur

1. Navigate to AllNow Assist AdminSettings.
2. In the navigation pane, go to Data sharing and processingNow overflow processing.
3. Select either Opt out or Opt in.  
   Instances are opted in by default. You can change this setting at any time.