---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/intelligent-experiences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configure

# Configure Agentic Desktop {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can enable the Agentic Desktop application (sn_desktop_agents) if you have the admin role.

## Vorbereitungen

To get started with Agentic Desktop, you must have:

* A ServiceNow Pro Plus or Enterprise Plus license.
* An instance on Yokohama Patch 11+ or Zurich Patch 4+.
* A .NET 9.0 runtime v9.0.10 and .NET 9 Desktop Runtime v9.0.10 is installed.
{#configure-agentic-desktop__ul_myg_3h4_chc}Role required: administrator

## Warum und wann dieser Vorgang ausgeführt wird

Agentic Desktop isn't a standalone application that you can install directly. To enable Agentic Desktop on your instance, you must install other Now Assist applications, such as Now Assist for IT Service Management (ITSM) or Now Assist for Customer Service Management (CSM).  
* Review the [Agentic Desktop](https://store.servicenow.com/store/app/dc9057f4873932d0221e8409dabb35a5) application listing in ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
* Perform these steps in your ServiceNow instance.
{#configure-agentic-desktop__ul_jfj_htv_c2c}

By enabling the Agentic Desktop application (sn_desktop_agents), you can view the Agentic Desktop and download modules in your ServiceNow instance.  
The following items are installed with Agentic Desktop:

* Roles
* Tables
{#configure-agentic-desktop__ul_emq_bdp_w2c}

For more information, see [Components installed with Agentic Desktop](https://servicenow-prod.fluidtopics.net/cyIQNGSZWETB8VY2B2q~Kg "Several types of components are installed with activation of the sn_desktop_agents plugin, including user roles and tables.").

## Prozedur

1. Navigate to AllSystem DefinitionPlugins.
2. Search for and select a Now Assist application, such as Now Assist for IT Service Management (ITSM) or Now Assist for Platform.
3. Select Install.
{#configure-agentic-desktop__steps_ekq_jdb_h2c}

## Nächste Maßnahme

Download and install the Agentic Desktop installer on your system to automate repetitive tasks in your desktop environment. For more information, see [Download Agentic Desktop installer](https://servicenow-prod.fluidtopics.net/~FA9hdrFlCxHYeWkFdZUvA "Download the Agentic Desktop installer so that you can install Agentic Desktop on your Windows machine for designing and running desktop actions.").