---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Now Assist for Care Team Operations

# Now Assist for Care Team Operations {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the ServiceNow®Now Assist for Care Team Operations application to create support requests in Care Team Mobile or Care Team Portal.

## Get started {#now-assist-for-healthcare-and-life-sciences__cf-app-landing-get-started}

|-|-|-|
| [ExploreExplore the Now Assist for Care Team Operations application.](https://servicenow-prod.fluidtopics.net/bLuHq5780xNlYlNjJJroIw "Use ServiceNowNow Assist for Care Team Operations to create support requests for service departments through the Request Care Team Assistance agentic workflow, available in Virtual Agent on Care Team Mobile or Care Team Portal.") | [ConfigureLearn how to configure the Now Assist for Care Team Operations application.](https://servicenow-prod.fluidtopics.net/Opw1GSr6jLjWEcpPeP3W8g "You must first configure the Now Assist for Care Team Operations application so that care teams can use the agentic AI capabilities in Care Team Mobile or Care Team Portal.") | [Create support requestsUse the agentic workflow to create support requests in Care Team Mobile or Care Team Portal.](https://servicenow-prod.fluidtopics.net/S9Vh2NJJymglU~0BYq4lFg "Use the Now Assist for Care Team Operations AI agents within the Request care team assistance agentic workflow to create support requests using the conversational abilities of Now Assist in Virtual Agent directly within Care Team Mobile or Care Team Portal.") |
[ ]

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## AI limitations {#now-assist-for-healthcare-and-life-sciences__id_ihw_z5v_33c}

This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not
always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility
to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making
purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#now-assist-for-healthcare-and-life-sciences__p_kv2_nfg_h1c}

## Data processing {#now-assist-for-healthcare-and-life-sciences__id_lys_1vv_33c}

This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#now-assist-for-healthcare-and-life-sciences__p_lv2_nfg_h1c}

## Data collection {#now-assist-for-healthcare-and-life-sciences__section_pyw_gvv_33c}

ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collectCustomers can opt out of future data collection at any time, as described in the [Now Assist Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

For more information, see the [Now Assist documentation](https://www.servicenow.com/docs/access?context=platform-now-assist-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).