---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Enable case creation

# Enable the Case creation AI agent to create cases {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Activate the HCO case intake is complete trigger within AI Agent Studio for the Care team operations case creation AI agent to create cases after case intake.

## Vorbereitungen

Role required: admin

## Prozedur

1. Navigate to AllAI Agent StudioOverview.
2. In AI Agents, select Care team operations case creation AI agent.
3. In Add Triggers, select HCO case intake is complete.
4. Set Trigger is on to true.
5. Select Save.

## Ergebnisse

Cases are now created by the Care team operations case creation AI agent after the intake process is completed.