---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Tables

# Tables installed with Care Team Work Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

The following tables are installed with Care Team Work Management.

## Care Team Case {#ctwm-tables-installed__section_svj_nvl_1gc}

The Care Team Case \[sn_cto_case\] table generates cases pertaining to care team internal operations at the unit level.

It extends the Healthcare Operations case \[sn_hco_case\].

For information on the Healthcare Operations case, see [Healthcare Operations Case overview](https://servicenow-prod.fluidtopics.net/l8zZMZr2Q_ER5idcOSfk5w "The Healthcare Operations Case [sn_hco_case] enables streamlined support for operational healthcare use cases.").

|-|-|-|
| **Field** | **Type** | **Description** |
| Number | String | Unique identifier for the case. |
| Short Description | String | Brief description of the issue in 160 characters. |
| Description | String | Detailed description of the issue in 4000 characters. |
| Category | Integer | Different classifications of issues that are reported. |
| Healthcare location | Reference | Healthcare location from where the issue is being reported. |
| Location | Reference | Common location mapped to the healthcare location. |
| State | Integer | Person assigned to perform the task. |
| Priority | Integer | Sequence in which the case should be resolved. |
| Urgency | Integer | Speed at which the case should be resolved. |
| Impact | Integer | Level of disruption caused. Indicates the size of issue. |
| Opened by | Reference | The user who submitted the case. |
| Primary contact | Reference | The user for whom the case is created. |
| Assignment group | Reference | The assignment group of the user that fulfills and resolved the request/issue. |
| Assigned to | Reference | The user that fulfills and resolves the request. |
| Requesting organization | Reference | The service organization of the requestor. |
| Supporting organization | Reference | The service organization that fulfills the case. |
| Service | Reference | Service definition linked to the case. |
[ ]

{#ctwm-tables-installed__table_nyq_nvl_1gc}

## Care team task {#ctwm-tables-installed__section_lfk_n5t_m3c}

The Care Team Task \[sn_cto_task\] table generates tasks attached to care team cases.

It extends the Work order task \[wm_task\] table.

References Healthcare Location \[sn_hcls_location\] to associate the relevant healthcare location with tasks for fulfillment.

|-|-|-|
| **Field** | **Type** | **Description** |
| Opened for | Reference | The user who fulfills the care team task. |
| Parent | Reference | Parent work order. |
| State | Integer | State of care team task. |
| Assigned to | Reference | The user that fulfills and resolves the request. |
| Short description | String | Short description of the care team task. |
| Number | String | Number of care team tasks. |
| Service | Reference | Service definition linked to the case. |
[ ]

{#ctwm-tables-installed__table_oyq_nvl_1gc}

## Healthcare orchestration case {#ctwm-tables-installed__section_e1v_k5t_m3c}

The Healthcare healthcare orchestration case \[sn_hco_orchestration_case\] table creates a case to track the progress of work across multiple healthcare organizations with multiple care team cases.

Requires the Healthcare orchestration plugin.
{#ctwm-tables-installed__table_h54_45t_m3c__entry__3}

| Field  | Type  | Description  |
|-|-|-|
| Short description  | String  | Short description of the orchestration case. |
| Priority  | Choice  | Sequence in which the case should be resolved. |
| Service definition | Reference  | The service type of case. |
| Requesting organization  | Reference  | The organization of case requestor |
| Supporting organization  | Reference  | The organization of the person assigned to fulfill this case. |
| Assigned to  | Reference  | The person this case should be assigned to. |
| Requested by | Reference | The person who created this case. |
| Assignment group | Reference | Assignment group associated with this case. |
| Number | String | Case number. |
| Due date | Date time | Due date for the case. |
| State | Choice | Options are: * Open * Work in progress * Closed * Canceled {#ctwm-tables-installed__ul_up5_1vt_m3c} |
[ ]

{#ctwm-tables-installed__table_h54_45t_m3c}

## Healthcare orchestration task table {#ctwm-tables-installed__section_gvy_cvt_m3c}

The Healthcare orchestration task \[sn_hco_orchestration_task\] table creates task to track any work that required for fulfilling an healthcare orchestration case.

**Healthcare orchestration task** (extended from CSM Task): the coordinator's own activities that support the healthcare orchestration case (e.g., communications, reviews).

Requires the Healthcare orchestration plugin.
{#ctwm-tables-installed__table_bck_2vt_m3c__entry__3}

| Label  | Type  | Details  |
|-|-|-|
| Short description  | String  | Short description of this task. |
| Priority  | Choice  | Sequence in which this task should be resolved. |
| State | Choice  | Current state of the task. |
| Assigned to  | Reference  | The person to who this task is assigned. |
| Requested by | Reference | The person who created this task. |
| Assignment group | Reference | Assignment group associated with this task. |
| Description | Text | A detailed description of this task. |
| Number | String | Task number. |
| Due date | Date time | Due date for this task. |
[ ]

{#ctwm-tables-installed__table_bck_2vt_m3c}