---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Create a support request in Care Team Mobile

# Create a support request in Care Team Mobile {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use Create a request in Care Team Mobile to create a support request directly from your mobile device.

## Vorbereitungen

Role required: Team member, Team manager

## Warum und wann dieser Vorgang ausgeführt wird

## Prozedur

1. In Care Team Mobile, navigate to Quick actionsCreate a request.
2. Select the category of request that you want to create.  
   For example, Environmental service request.
3. Select the type of request that you want to create.  
   For example, Housekeeping and Sanitation ServicesLinen and Laundry Services.
4. Fill in the fields as needed.
5. Select Submit.
6. **Wahlweise:** Select Save as draft to save the information within the request without submitting it.

## Ergebnisse

A service request has been created and routed to the associated supporting services department for fulfillment.

## Nächste Maßnahme

[Track a submitted request in Care Team Mobile](https://servicenow-prod.fluidtopics.net/UCRl7X201a60W3DdrEBtAg "Use Track requests in Care Team Mobile to track all requests submitted by you or your team.") or [Cancel a submitted request in Care Team Mobile](https://servicenow-prod.fluidtopics.net/fpj25Hd4yl4fHMOAb~rvLg "To cancel a submitted request in Care Team Mobile, simply locate the request and select Cancel case from the action menu.").