---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Asset Scan in Care Team Mobile

# Asset Scan in Care Team Mobile {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Scan tags on medical equipment and be redirected to the asset's record, where you can view its history, status, and associated cases.

Select Scan asset from within the quick actions menu to open Asset lookup.

Once opened, scan an asset to retrieve the asset tag.

After searching for the Asset tag, you can create a request.

If no asset is found, a notification is displayed.  
Hinweis:  
When you view a healthcare location, they should be able to select the Assets segment. This displays the list of assets associated with the common location that is itself associated with the healthcare location they're viewing. For information on how healthcare locations are set up, see [Setting up healthcare locations and healthcare organizations](https://servicenow-prod.fluidtopics.net/eIsitHCFlizWLEB_Cu4d2w "Understand how healthcare locations and healthcare organizations function and should be organized to set up your care teams and the physical locations they operate in correctly.").

For more detailed information on scanning an asset to create a support request, see [Scan an asset to create a support request in Care Team Mobile](https://servicenow-prod.fluidtopics.net/rWuw3DSgdAEpwEt9ZanP0w "Use Scan asset in Care Team Mobile to generate support requests by scanning bar codes attached to assets.").