---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Healthcare IT case table

# Care Team Operations for Healthcare IT case table {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Care Team Operations for Healthcare IT Case \[sn_cto_hcit_case\] enables streamlined support for operational healthcare IT use cases.
It extends the Healthcare Operations Core case table.

|-|-|
| **Field** | **Description** |
| Case number | The case number for this healthcare IT case. Generated automatically upon creation. |
| Incident number | Generated automatically from the healthcare IT case. |
| Requesting organization | The organization associated with the requesting user. |
| Opened by | The user who created the healthcare IT request. |
| State | The current state of the healthcare IT case. Syncs with the incident automatically. |
| Supporting organization | The supporting organization responsible for the incident. |
| Assignment group | The assignment group designated for the fulfilment of the associated incident. |
| Assigned to | The user assigned to fulfill this incident. |
| Opened | Date and time healthcare case was opened. |
[ ]

{#cto-it-data-model-tables__table_knb_5fm_c2c}