---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

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    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

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bundleId :

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workflow :

    - Customer and Industry


---

# Set up assignment groups

# Set up assignment groups for Care Team Operations for Healthcare IT {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Associate assignment groups with your healthcare organizations to ensure cases are assigned to the correct healthcare organizations.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

Multiple assignment groups can be associated with a single healthcare organization.

In Care Team Operations for Healthcare IT, assignment groups must be configured so that incidents created from Healthcare IT cases can be fulfilled.

## Prozedur

1. Navigate to AllHealthcare OperationsHealthcare Organizations.
2. Select the healthcare organization that you want to associate an assignment group with.
3. In the Assignment Groups related list, select New.

4. On the Service Organization Assignment Group form, fill in the fields.  
   Service Organization Assignment Group form:

   |-|-|
   | **Field** | **Description** |
   | Service organization | Auto-populated with the name of the healthcare organization to which you're adding an assignment group. |
   | Assignment group | Name of the assignment group that is to be added. |
   [ ]

   {#cto-it-assignment-groups__table_omf_3mm_c2c}
5. Select Submit.