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ft:locale :

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ft:publication_title :

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# Setting up roles and responsibilities in Care Team Operations for Biomed

# Setting up roles and responsibilities in Care Team Operations for Biomed {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

To manage access effectively in Care Team Operations for Biomed, first understand how roles and responsibilities work together. These concepts build on the Service Model Foundation (SMF) but are adapted for Healthcare
Operations-specific use cases.

To understand how roles and responsibilities function in Healthcare Operations, see [Setting up roles and responsibilities for Healthcare Operations users](https://servicenow-prod.fluidtopics.net/_ChG0hiTVefgUAVymUQF0g "To manage access effectively in Healthcare Operations Core (HCO), first understand how roles and responsibilities work together. These concepts build on the Service Model Foundation (SMF) but are adapted for HCO-specific use cases.").

The following roles and responsibilities are included with Care Team Operations for Biomed:  
{#cto-biomed-setting-up-roles-responsibilities__table_wtz_5ks_jhc__entry__3}

| Role | Responsibility | Description |
|-|-|-|
| sn_cto_biomed.loc_support_agent | Support Department Agent Inherits Location Support Agent responsibility from Service Model Foundation. | Can view/resolve all cases under their assignment group, tracks, and fulfill cases. |
[Tabelle : 1. Care Team Operations for Biomed roles and responsibilities]

{#cto-biomed-setting-up-roles-responsibilities__table_wtz_5ks_jhc}

## What to do next {#cto-biomed-setting-up-roles-responsibilities__section_wm2_23n_khc}

1. [Assign roles for Care Team Operations for Biomed](https://servicenow-prod.fluidtopics.net/pGWuX44PHVEKU48N2bY1EA "Confirm that the correct roles are assigned to users of Care Team Operations for Biomed.")
2. [Assign responsibilities to Care Team Operations for Biomed users](https://servicenow-prod.fluidtopics.net/BWmj1htO3jLTASG~tUyDbA "Assign responsibilities to users in Care Team Operations for Biomed to dictate which specific records users are authorized to view or modify.")
{#cto-biomed-setting-up-roles-responsibilities__ol_e55_23n_khc}