---
sourceDocument: Australia Healthcare and Life Sciences
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/healthcare-life-sciences

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Healthcare and Life Sciences

ft:clusterId :

    - hcls

bundleId :

    - hcls

workflow :

    - Customer and Industry


---

# Set up work order synchronization

# Set up work order synchronization in Care Team Operations for Biomed {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Field Service Management \[com.snc.work_management\] plugin is required for work order synchronization to function with Care Team Operations for Biomed.

For Care Team Operations for Biomed to create work orders from Healthcare Biomed cases, the Field Service Management \[com.snc.work_management\] plugin must be installed.

This plugin provides all roles and features needed for the healthcare biomed case to synchronize with work orders.

For information on fulfilling work orders, see [Manage work orders](https://www.servicenow.com/docs/access?context=c_ManageWorkOrders&version=australia&pubname=australia-field-service-management&ft:locale=en-US).

**If the Field Service Management \[com.snc.work_management\] plugin isn't installed:**

Work orders won't be created from healthcare biomed cases. Instead, agents work on fulfilling those cases directly from their portals.

Cases created are assigned to assignment groups based on the requesting location associations and are configured normally with CSM case management functionality.