---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/financial-services-operations

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Payment Operations

# Financial Services Payment Operations {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

With ServiceNow®
Financial Services Payment Operations, streamline, automate, and future-proof the payment
operations in the front, middle, and back office of your financial institution. The application
supports both personal and business payment inquiries, claims, and debits.

## Request apps on the Store {#payment-ops-landing-page__id_bcn_f2q_snb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#payment-ops-landing-page__inline-send-to-store}

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| [Explore Learn about how customers, branch workers, and inquiry agents use Payment Operations.](https://servicenow-prod.fluidtopics.net/nhHoWLx0m1xV5Ot5IDmG4A "You can use the ServiceNow Financial Services Payment Operations application to create and manage requests for payment inquiries, claims, and debit approvals for your financial institution.") | [Configure Configure Financial Services Payment Operations.](https://servicenow-prod.fluidtopics.net/w3lbac7pA4EMaE22gUxHLA "Review the components that are installed with the Financial Services Payment Operations application and modify as needed for your organization's business needs.") | [Manage payment inquiries Submit and manage payment inquiry requests received from customers and third-party banks.](https://servicenow-prod.fluidtopics.net/Djnl6l3gQAlllCaM27fLTA "Using the payment inquiry capability of the Financial Services Payment Operations application, you can submit and manage payment inquiry requests that you receive from your customers and third-party banks for your financial institution. The application supports both personal and business claims and debits.") |
| [Manage payment claims Submit and manage payment claims and debit approvals.](https://servicenow-prod.fluidtopics.net/q0ln99p5rDVvgPtOBfxOXw "Using the payment claims capability of the Financial Services Payment Operations application, you can submit and manage payment claims and debit approvals for your financial institution. The application supports both personal and business claims and debits.") | [Analytics and Reporting Coordinate work and improve processes with a preconfigured dashboard.](https://servicenow-prod.fluidtopics.net/6fNG4BGL6vrffwnKEGvcJg "With the Financial Services Payment Operations dashboard, you can get an insight into how your team and business are performing for payment inquiries, claims, and debits.") | [Reference Get details about components such as roles, tables, properties, and plugins and store applications installed.](https://servicenow-prod.fluidtopics.net/m3porvgIn30HMrUjn8GYWA "Reference topics provide additional information about Financial Services Payment Operations.") |
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