---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/financial-services-operations

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Mastercard

# Financial Services Operations Integration with Mastercard {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The ServiceNow®
Financial Services Operations Integration with Mastercard streamlines and simplifies how financial institutions manage Mastercard disputes.
Wichtig:  
The Financial Services Operations Integration with Mastercard provides predefined subflows. However, these subflows are not yet integrated with the Workspace.

## Get started {#financial-services-operations-integration-with-mastercard-landing-page__section_f4t_jnr_szb}

|-|-|
| [ExploreLearn about how to use Integration with Mastercard.](https://servicenow-prod.fluidtopics.net/0MIvxH~3lLT_FDcK7Wg~JA "Use the Financial Services Operations Integration with Mastercard to automate and simplify how financial institutions manage Mastercard disputes. This integration leverages Mastercard Spoke actions and Mastercom APIs to support a range of dispute lifecycle events and ensure alignment with Mastercard specific business rules.") | [ConfigurePlan and configure your integration.](https://servicenow-prod.fluidtopics.net/AHxhrw7qTXBTm~teBb~aeg "Plan and configure your implementation of Financial Services Operations Integration with Mastercard.") |
| [ActivateLearn how to seamlessly integrate with Mastercard Spoke.](https://servicenow-prod.fluidtopics.net/F5WNObpHgFbUiykXyllY4w "Activate the Mastercard Spoke in Integration Hub from the ServiceNow Store, enabling organizations to manage the full card dispute life-cycle. You can then use the spoke to efficiently search transactions, create claims, and process chargebacks, pre-arbitration, and arbitration case filings.") | [ReferenceGet details about components that are installed.](https://servicenow-prod.fluidtopics.net/msNddvHw8ePZ90_wHc1MNQ "Reference topics provide additional information on the installed components and subflows that you use to configure and administer Financial Services Operations Integration with Mastercard application.") |
[ ]

{#financial-services-operations-integration-with-mastercard-landing-page__table_g4t_jnr_szb}

## Request Financial Services Operations Integration with Mastercard on the store {#financial-services-operations-integration-with-mastercard-landing-page__section_r4h_nkg_2yb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).

Before you can use Financial Services Operations Integration with Mastercard, you must first download it from the ServiceNow Store. When you have completed the download, you may need to clear your local cache before it appears on your instance.