---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/financial-services-operations

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Domain separation

# Domain separation and Financial Services
Document Processor {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Domain separation is supported for Financial Services
Document Processor. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

## Support level: Basic {#domain-separation-fso-document-processor__section_l5l_vxh_htb}

{#domain-separation-fso-document-processor__domain-sep-supported}  
* Business logic: Ensure that data goes into the proper domain for the application's service provider use cases.
* The application supports domain separation at run time. The domain separation includes separation from the user interface, cache keys, reporting, rollups, and aggregations.
* The owner of the instance must set up the application to function across multiple tenants.
{#domain-separation-fso-document-processor__ul_yhr_g2j_xkb}

Sample use case: When a service provider (SP) uses chat to respond to a tenant-customer's
message, the customer must be able to see the SP's response.{#domain-separation-fso-document-processor__p_lsc_nfg_h1c}

For more information on support levels, see [Application support for domain
separation](https://www.servicenow.com/docs/access?context=domain-separated-apps&version=australia&pubname=australia-platform-security&ft:locale=en-US).{#domain-separation-fso-document-processor__p_msc_nfg_h1c}

## How domain separation works in Financial Services
Document Processor {#domain-separation-fso-document-processor__section_rbs_vxh_htb}

All [Financial Services Operations (FSO)](https://servicenow-prod.fluidtopics.net/1WzNWlxGk5ghaQwSaeGiSQ "The ServiceNow Financial Services Operations (FSO) solution helps financial services institutions to reduce costs through automation, improve customer satisfaction, and embed risk and compliance controls across workflows.") applications are built on top of Customer Service Management (CSM) and use many CSM tables. The key reference tables are the customer tables such as Consumer, Account, and Contact, and these tables are domain-separated.

## Tables {#domain-separation-fso-document-processor__section_blb_cyc_vmb}

All new tables added in Document Processor are domain-separated:

* sn_doc_processor_category
* sn_doc_processor_type
* sn_doc_processor_m2m_category_type
* sn_doc_processor_attribute
* sn_doc_processor_list
* sn_doc_processor_list_item
* sn_doc_processor_verification_task
* sn_doc_processor_extracted_value
* sn_doc_processor_document

## Use cases {#domain-separation-fso-document-processor__section_sbs_vxh_htb}

* Ability to use in any workflow in Financial Services Operations applications to collect and validate customer documents
* Ability to request deferment or exception of a document.
* When integrated with Document Intelligence, ability to extract and store document data attributes.
{#domain-separation-fso-document-processor__ul_xxn_1hf_45b}
**Zugehörige Informationen**   

* [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&version=australia&pubname=australia-platform-security&ft:locale=en-US)