---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/financial-services-operations

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Dispute Rules Content Pack for Nacha

# Dispute Rules Content Pack for Nacha {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The ServiceNow®
Dispute Rules Content Pack for Nacha application provides your agents with a central reference for automated clearing house (ACH) return reason codes and the logic used to determine them, based on Nacha operating guidelines.

## Get started {#dispute-rules-content-pack-for-nacha__cf-app-landing-get-started}

The Dispute Rules Content Pack for Nacha application can help you do the following tasks:

* Access operating guidelines to check the eligibility of disputed ACH transactions.
* Streamline decision making, ensure regulatory alignment, and reduce errors in dispute processing.
{#dispute-rules-content-pack-for-nacha__ul_kdj_zc1_5gc}

|-|-|
| [ExploreLearn about the benefits of integrating Dispute Rules Content Pack for Nacha.](https://servicenow-prod.fluidtopics.net/Sh6h_L26dRbZj4KadQFEug "Learn how the Dispute Rules Content Pack for Nacha application helps ensure that your organization can properly categorize and process automated clearing house (ACH) disputes.") | [InstallLearn how to install this content pack.](https://servicenow-prod.fluidtopics.net/APKX2tDgdm0CEeQswpDzjQ "If you have the admin role, you can install the Dispute Rules Content Pack for Nacha application.") |
| [UseSee how agents and financial institutions can use Dispute Rules Content Pack for Nacha to access Nacha operating guidelines.](https://servicenow-prod.fluidtopics.net/iDVVHh0saPavMmGyllSupg "By using the Dispute Rules Content Pack for Nacha, your agents can help customers to determine the correct reason code for automated clearing house (ACH) transaction disputes based on Nacha operating guidelines. Agents use the predefined logic in the content pack, as well as a knowledge base article outlining the eligibility rules, required documentation, and timelines for each return code.") | [ReferenceGet details about the components of this application.](https://servicenow-prod.fluidtopics.net/6FR4EgwdrDrO0xo6iei6rA "Learn about the components and properties that are installed with the Dispute Rules Content Pack for Nacha application.") |
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