---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/financial-services-operations

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Components installed with Dispute Rules Content Pack for Nacha

# Components installed with Dispute Rules Content Pack for Nacha {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Several types of components are installed with Dispute Rules Content Pack for Nacha.

## Plugins {#components-installed-with-dispute-rules-content-pack-for-nacha__section_fgl_xnw_5gc}

Hinweis:  
The Dispute Rules Content Pack for Nacha application is dependent on the Financial Services Card Operations application.
{#components-installed-with-dispute-rules-content-pack-for-nacha__table_qmv_14w_5gc__entry__2}

| Plugin | Description |
|-|-|
| Financial Services Card Operations \[com.sn_bom_credit_card\] | Used to reference dispute transactions and related disputes data. |
[Tabelle : 1. Plugins for Dispute Rules Content Pack for Nacha]

{#components-installed-with-dispute-rules-content-pack-for-nacha__table_qmv_14w_5gc}

## Tables {#components-installed-with-dispute-rules-content-pack-for-nacha__section_anq_y4w_5gc}

No tables are included with Dispute Rules Content Pack for Nacha. Chargeback reason codes are stored in Financial Services Operations Core.

## Dispute Reason Codes {#components-installed-with-dispute-rules-content-pack-for-nacha__section_upm_p2c_xgc}

Dispute Rules Content Pack for Nacha includes 10 reason codes and the predefined logic to determine if the codes apply to a disputed transaction.
{#components-installed-with-dispute-rules-content-pack-for-nacha__table_k5z_w2c_xgc__entry__4}

| Reason code | Title | Timeframe | WSUD required |
|-|-|-|-|
| R05 | Unauthorized Consumer Debit using Corporate SEC Code | 60 days | Yes |
| R06 | ODFI Requested Return | Not defined, determined by ODFI and RDFI | No |
| R07 | Customer Revoked Authorization | 60 days | Yes |
| R10 | Originator not known and/or not authorized to Debit Receiver's Account | 60 days | Yes |
| R11 | Customer advises not within Authorization Terms | 60 days | Yes |
| R24 | Duplicate Entry | 2 banking days | No |
| R29 | Not Authorized by Corporate Customer | 2 banking days | No |
| R31 | Permissible Return (CCD and CTX only) | Not defined, determined by the ODFI and RDFI | No |
| R37 | Source Document Presented | 60 days | Yes |
| R39 | Improper Source Document | 2 banking days | No |
[Tabelle : 2. Dispute reason codes in Dispute Rules Content Pack for Nacha]

{#components-installed-with-dispute-rules-content-pack-for-nacha__table_k5z_w2c_xgc}