---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/financial-services-operations

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Components installed

# Components installed with the Financial Services Operations Integration with Mastercard {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Reference topics provide additional information on the installed components and subflows that you use to configure and administer Financial Services Operations Integration with Mastercard application.

## Plugins installed {#components-installed-with-the-financial-services-operations-integration-with-mastercard__section_njx_rzx_g5b}

These plugins are installed with the Financial Services Operations Integration with Mastercard application (com.sn_fso_intg_mc):  
{#components-installed-with-the-financial-services-operations-integration-with-mastercard__table_zvn_hpc_ks__entry__2}

| Plugin | Description |
|-|-|
| Mastercard Spoke \[com.sn_mc_spoke\] | Enables you to search transactions, create claims, and process chargebacks, pre-arbitration, and arbitration case filings efficiently. |
| Dispute Rules Content Pack for Mastercard \[com.sn_bom_mcard_cp\] | Enables your agents to use guided questionnaires to intake dispute-related information across various categories, in alignment with Mastercard guidelines. |
[Tabelle : 1. Plugins for integration with Mastercard]

{#components-installed-with-the-financial-services-operations-integration-with-mastercard__table_zvn_hpc_ks}