---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/financial-services-operations

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Approval Engine for Reserves and Payments

# Approval Engine for Reserves and Payments {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Insurance claims core includes a claim reserve and payment approval rules engine. It can be found in the decision table Claim reserve and payment approval rules.  
This decision table is executed by two subflows:

* Claim reserve approval flow
* Claim payment approval flow
{#approval-engine-for-reserves-and-payments__ul_ptm_tqv_zcc}

You can review these subflows by navigating to AllProcess AutomationWorkflow StudioSubflows.  
The inputs to the decision table are:

* Activity: Reserve/Payment
* Product: The insurance product model
* Amount: The amount being less then or greater than a set value
{#approval-engine-for-reserves-and-payments__ul_zny_1rv_zcc}

The output of the decision table is the title of the persona that can approve the amount.

## Approval engine properties {#approval-engine-for-reserves-and-payments__section_bfr_1qv_zcc}

The reserve and payment approval process is controlled by the properties located at AllInsurance claim operationsProperties. For a detailed description of each property, see [Insurance Claims Core roles and properties](https://servicenow-prod.fluidtopics.net/2LOQYHdetZSQCCVAsaPVuQ "This section outlines the core roles involved in managing insurance claims and highlights their system properties.").