Designing Playbook Experience

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • After building playbooks in Workflow Studio, Playbook Experience administrators can configure the layouts and further customize playbook functions during runtime.

    There are many different ways that a Playbook Experience admin can customize the layout of a playbook during runtime. Playbooks can be designed and customized in UI Builder for:
    • A configurable workspace,
    • Service Portal,
    • or the ServiceNow Mobile Platform.

    Once customized to your satisfaction, mobile playbooks must be embedded. For playbooks that in a configurable workspace or Service Portal page, there are no additional steps needed before end users can run your playbook.