Check for conversational compatible actions

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Run a compatibility check on new or all actions to determine if they are conversational compatible. Review the inputs of an action to determine if their data types are compatible.

    Vorbereitungen

    Role required:
    • admin, flow_designer, or action_designer
    • now.assist.creator

    Warum und wann dieser Vorgang ausgeführt wird

    You can only configure conversational settings for actions that are marked as conversational compatible. Run a compatibility check to update the list of conversational compatible actions. After you create or update an action, run a compatibility check to determine if you can make it conversational.

    Prozedur

    1. Navigate to All > Process Automation > Workflow Studio.
    2. On the homepage, select Actions.
    3. Goo to the Conversational compatible tab and select Run compatibility check.
      Image of the conversational compatible tab on the actions page.

      By default, the system only checks new actions that were created since the last compatibility check. If you want to check all actions, select Complete scan. You can use a complete scan to verify that updated actions remain conversationally compatible.

      The system runs a compatibility check in the background. The more actions there are to check, the longer the compatibility check takes.

    Ergebnisse

    The system updates the list of conversational compatible actions.

    Nächste Maßnahme

    To make an action conversational, configure its conversational settings. See Configure action conversational settings.