Application rationalization helps enterprise architects evaluate, optimize, and govern the business application portfolio with clarity and strategic intent. Application rationalization is a structured process to assess all business applications by category, capability, or family and determine whether to invest, sustain, migrate, or retire.

You can view all the business applications in a bubble chart view or in a list view. However, business applications marked as Retired or in End of Life lifecycle stage aren’t displayed on the Application Rationalization bubble chart or list view pages. However, you can view those business applications by updating the sn_apm_ws.business_application_default_filter system property. Contact your ServiceNow® account service manager to update the system property.