---
sourceDocument: Australia API Reference
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/api-reference

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia API Reference

ft:clusterId :

    - crapiref

bundleId :

    - crapiref

workflow :

    - Creator


---

# Web services

# Web services {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

HTTP-based web services allow diverse applications to talk to each other. ServiceNow supports both inbound (provider) and outbound (consumer) web
services.

## Inbound web services

Inbound web services allow you to access and modify ServiceNow data
using a client application.

* [REST APIs](https://servicenow-prod.fluidtopics.net/8lFZRln4AVFM64buP1Dvmg "REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.")
* [Scripted REST APIs](https://servicenow-prod.fluidtopics.net/eAgQ546WEOagLzEOTr_eqQ "The scripted REST API feature allows application developers to build custom web service APIs.")
* [Query record data using the GraphQL API framework](https://servicenow-prod.fluidtopics.net/Mfk~yLaIr9Xw2hRNWzUMvw "Create a custom GraphQL API to query record data from a component or a third-party system.")
* [SOAP web service](https://servicenow-prod.fluidtopics.net/bV_egW77a65gQ5MQVDMa6Q "Simple Object Access Protocol (SOAP) is an XML-based protocol for accessing web services over HTTP.")
* [JSONv2 web service](https://servicenow-prod.fluidtopics.net/_5h~837eR17eab5FLXF7Hg "The ability to describe sets of data in JSON format is a natural extension to the JavaScript language.")
* [RSS web service](https://servicenow-prod.fluidtopics.net/tidzsa2CXROygP73jrOyCA "RSS (Rich Site Summary) is a format for delivering web-based information that changes regularly.")
* [Scripted SOAP web services](https://servicenow-prod.fluidtopics.net/Ty4uwc1nQOAfmT5yKJg0NA "Scripted SOAP web services allow a ServiceNow administrator to create custom SOAP web services.")
{#r_AvailableWebServices__ul_sf5_m21_br}

## Outbound web services

Outbound web services allow you to send SOAP and REST messages to external web service
providers.

* [Outbound SOAP web service](https://servicenow-prod.fluidtopics.net/V~jRuvEGxQVfQ2h0bIcH4Q "The SOAP Message module can be used to develop, prototype, and save outbound SOAP messages that can be reused in business rules and scripts.")
* [Outbound REST web service](https://servicenow-prod.fluidtopics.net/b3y2jppNyybdIJ5HY0AD3A "ServiceNow outbound REST functionality allows you to retrieve, create, update, or delete data on a web services server that supports the REST architecture.")

{#r_AvailableWebServices__ul_a1b_p21_br}  
Hinweis:  
ServiceNow has partnered with Boomi to deliver Boomi API Management, a cloud-based platform that enables customers to discover, manage, secure, and monetize their APIs. Boomi supports full lifecycle API management, including governance, analytics, and API security. {#r_AvailableWebServices__boomi-note-p1}

Boomi provides [documentation](https://help.boomi.com/docs/Atomsphere/API%20Management/api-links) though their own portal, and customers requesting support with Boomi API Management will contact the Boomi support through their standard channels.{#r_AvailableWebServices__boomi-note-p2}

To get started, see the Boomi API Management listing on the [ServiceNow® Store](https://store.servicenow.com/), which includes information about entitlements and required plugins, as well as a link to the [Boomi API Management documentation](https://help.boomi.com/docs/Atomsphere/API%20Management/api-links).{#r_AvailableWebServices__boomi-note-p3}
* **[Inbound web services](https://servicenow-prod.fluidtopics.net/6HfvW4vVDu6TCZfro8Vn~g)**   
  You can use any of several web services to integrate with ServiceNow applications, including REST, SOAP, JSONv2, and RSS.
* **[Outbound web services](https://servicenow-prod.fluidtopics.net/9Tfhq9_izDijYw4YT_9I2g)**   
  You can use any of several outbound web services to integrate with ServiceNow applications, including REST and SOAP.
* **[Additional integration resources](https://servicenow-prod.fluidtopics.net/HFnoqSehXYsb5c7BsnscTw)**   
  In addition to employing inbound and outbound web services to integrate with ServiceNow apps, other resources are available to you, such as scripted GraphQL, Javascript, and API developer guides.
* **[Access your ServiceNow data using SQL API](https://servicenow-prod.fluidtopics.net/z2rNTaPXSfboZXSYYwcVUw)**   
  The SQL API provides read-only access to your ServiceNow tables, allowing you to write SQL queries, create reports, and perform analysis while maintaining your existing security controls. This eliminates the need for data synchronization and ensures you work with current ServiceNow data.
* **[REST APIs](https://servicenow-prod.fluidtopics.net/8lFZRln4AVFM64buP1Dvmg)**   
  REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.