---
sourceDocument: Australia API Reference
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/api-reference

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia API Reference

ft:clusterId :

    - crapiref

bundleId :

    - crapiref

workflow :

    - Creator


---

# Investigate inbound REST API rate limit violations

# Investigate inbound REST API rate limit violations {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Investigate rate limit violations to determine which rate limit rules are being
exceeded and which users are exceeding those rate limits.

## Vorbereitungen

Role required: rate_limit_admin

## Warum und wann dieser Vorgang ausgeführt wird

Violations are created when inbound REST API requests reach the maximum allowed request count for a specific REST API for that hour.

## Prozedur

1. Navigate to AllSystem Web ServicesRESTRate Limit Violations.
2. On the Rate Limit Violations page, select the rate limit rule that you want to investigate.
3. On the Rate Limit Violations related list, review the violations by user. This list is cleared biweekly.

## Nächste Maßnahme

You may need to reevaluate the Request limit per hour value for a rate limit rule, depending on the number of violations of that rule. You may also need to educate users about rate limits, depending on how many times specific users violate rate limit rules.