---
sourceDocument: Australia Customer Success Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/acct-lifecycle-events

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Customer Success Management

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Success blueprint template

# Success blueprint template {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use the success blueprint template to create a template with predefined objectives and outcomes for a specific product. This feature helps streamline the process of associating objectives and outcomes for a product when an
engagement is created.  
With the success blueprint template, the Customer success managers can ensure that the appropriate objectives and outcomes are being achieved for engagements in their portfolio. They can:

* Create common success objectives and outcomes, and tailor them to meet customer needs.
* Organize objectives, outcomes, and initiatives with a timeline view for easier access.
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The template provides a standardized approach to creating objectives and outcomes and reduces manual overhead. It also provides guidelines for customer success managers to discuss and identify objectives that are important for the
customers. See [Create a success blueprint template](https://servicenow-prod.fluidtopics.net/aGFpIy6t70LIYAmoKFzP8Q "Create a success blueprint template with predefined success objectives and outcomes.") for details.