---
sourceDocument: Australia Customer Success Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/acct-lifecycle-events

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Customer Success Management

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Account onboarding landing page

# Account onboarding landing page {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Get real time visibility into your onboarding cases and track your onboarding tasks.

As a onboarding agent (sn_acct_lc_agent), you can use this page to quickly scan and prioritize their onboarding cases and tasks. The following score cards with real time data are displayed:

* My active onboarding cases: Number of active onboarding cases assigned to you.
* Not updated in \>3d cases: Active cases that have not been updated in more than 3 days and are not in a Closed or Canceled state.
* Active onboarding tasks: The total number of onboarding tasks across all active onboarding cases which are not in a Closed or Canceled state.
* Overdue onboarding tasks: Number of case tasks that are currently overdue and have passed the due date.
* Active risk signals: Risk signals associated with all active or new onboarding cases.

{#account-lifecycle-events-onboarding-landing__ul_hbd_4pr_vbc}

For each of the cards, historical data trend for the last 3 months is also displayed.

Click on a score card to view a list of records that match the appropriate filter condition. You can drill down to the record page of the case, task, or risk signal to view additional details.