---
sourceDocument: Australia Customer Success Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/acct-lifecycle-events

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Customer Success Management

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Data import and validation

# Data import and validation {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Use this feature to streamline the migration and onboarding of customer data into the ServiceNow AI Platform.

The data import option enables you to organize and track tasks required for importing data and verify that the data is complete and accurate. It plays a critical role in onboarding new accounts and facilitating updates to existing
ones, helps reduce manual effort, and improves data integrity.

The Data Validation Assist feature streamlines the manual data entry process by verifying that required fields are completed and potential errors are flagged. This option is useful in scenarios where automated or large-scale
integrations may not be available or practical.

For more details on the data import and validation process, see [Data capture and validation](https://servicenow-prod.fluidtopics.net/20z8TnO91oypMFlG_n1f_A "This phase is meant to gather the necessary information about the account such as support contacts, locations, sold products, entitlements.").