---
sourceDocument: Australia Customer Success Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/acct-lifecycle-events

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Customer Success Management

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# View related items

# View related items {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The Related Items component provides access to related lists associated with engagements, customer plays, and internal plays

The Related Items component uses an expandable accordion format. You can expand the desired lists to see the related items. This component also displays an icon with the number of items in a list.  

<br />

Related lists include the following actions:

* Create: opens a blank record in a sub tab that the agent can use to create a new item.
* View all: opens a list of records in a sub tab.
* Show more: is displayed for lists that have more than five items.
{#account-lifecycle-cust-success-related-items__csm-playbook-related-items-component_ul_cvf_rxr_m1c}  
Several related lists including success objectives, outcomes, initiatives, customer plays, and documents are displayed on the engagement, customer play, and internal play pages.  
Hinweis:  
The Documents related items is displayed only if you have installed the `com.snc.platform_document_management` plugin.