Starting with the Yokohama release, multiple module-level granular roles are introduced to simplify defining and configuring the responsibility framework. These new granular roles simplify tasks by removing the need to create custom access control lists (ACLs) on target tables when a responsibility ACL is already in place. This change promotes a more straightforward and declarative migration process.

Table 1. Granular roles for access through entitiesThe granular roles provide Create, Read, and Update (CRU) access across entities, based on the access permissions defined for each responsibility within the declarative responsibility framework.

Granular roles	Description
sn_customerservice.cust_data_resp_granular	Provides granular access to customer-related foundational entities (including accounts, contacts, consumers, and households) through the responsibility framework.
sn_customerservice.case_mgmt_resp_granular	Provides granular access to case and related entities through the responsibility framework.
sn_install_base.resp_granular	Provides granular access to installed base items, sold products, and related entities through the responsibility framework.
sn_customerservice.contract_entitlement_resp_granular	Provides granular access to contracts, entitlements, and related entities through the responsibility framework.

Table 2. Granular roles and supported entitiesGranular roles are designed based on feature sets and can be used to provide access to supported tables or entities though the responsibility framework.

Feature Set	Granular Role	Supported Tables/Entities
Customer Data	sn_customerservice.cust_data_resp_granular	Account [customer_account] Account Team Member [sn_customerservice_team_member]  Account Address [account_address_relationship] Account Access [sn_csm_account_access]  Account Relationship [account_relationship]  Contact Relationship [sn_customerservice_contact_relationship] Contact [customer_contact] Consumer [csm_consumer] Account Consumer [sn_acct_consumer_account_consumer] Consumer Profile Location [sn_csm_consumer_profile_location] Escalation [sn_customerservice_escalation] Location [cmn_location]
Case Management	sn_customerservice.case_mgmt_resp_granular	Case [sn_customerservice_case] Task [sn_customerservice_task ] Task service-level agreement (SLA) [task_sla ] Escalation [sn_customerservice_escalation] Work Order [wm_order]
Install Base Management	sn_install_base.resp_granular	Installed Product [sn_install_base_m2m_installed_product] Affected Install Base [sn_install_base_m2m_affected_install_base] Install Base Item [sn_install_base_item] Sold Product Covered [sn_install_base_m2m_contract_sold_product] Sold Product [sn_install_base_sold_product] Install Base Related Party [sn_install_base_related_party] Sold Product Related Party [sn_install_base_sold_product_related_party] Asset Contact [sn_customerservice_m2m_asset_contact] Asset [alm_asset]
Contracts and Entitlements	sn_customerservice.contract_entitlement_resp_granular	Contract [ast_contract] Entitlement [service_entitlement]

System roles containing related granular roles

System Roles	Granular Roles
sn_customerservice.relationship_contributor	sn_customerservice.cust_data_resp_granular sn_install_base.resp_granular sn_customerservice.case_mgmt_resp_granular
sn_customerservice.relationship_agent	sn_customerservice.cust_data_resp_granular sn_install_base.resp_granular sn_customerservice.case_mgmt_resp_granular sn_customerservice.contract_entitlement_resp_granular