---
sourceDocument: Australia Core Business Suite
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/core-business-suite

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Create a Knowledge Base

# Create a Knowledge Base {#ariaid-title1}

Release version: Australia  
Updated July 28, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Knowledge bases are created in Knowledge Center and can be created at a business unit level or at a product level in the Core Business Suite.

## Before you begin

Role required: sn_cbs.admin

## About this task

Create knowledge bases to organize and manage knowledge articles for your organization.{#create-kb-cbs__create-kb-cbs-context-1}

## Procedure

1. Navigate to Core Business SuiteConfigure.
2. Select Knowledge in Core Business Suite module under the Configuration Console, and select the Create new button.
3. On the Create New Knowledge Base form, fill in the fields.
4. Select Save.  
   For a description of the field values, see [Create a knowledge base](https://www.servicenow.com/docs/access?context=create-a-knowledgebase&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

*[\>]: and then