---
sourceDocument: Australia Core Business Suite
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/core-business-suite

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Configure

# Configure Core Business Suite Foundation {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure Core Business Suite Foundation to support employee and supplier requests across Human Resources, Finance, Health and Safety, Legal, Source‑to‑Pay, and Workplace Services.
* **[Install Implementation agent](https://servicenow-prod.fluidtopics.net/uaoeS9twakZOxw8ck1B6~g)**   
  Install the Implementation Agent to enable an admin home dashboard where you can access and set up Core Business Suite.
* **[Activate AI Search](https://servicenow-prod.fluidtopics.net/Y~4coTQZqeiDO_ZZSyenZw)**   
  Activate AI Search to enable conversational search capabilities in ServiceNow Otto for Core Business Suite (CBS).
* **[Manage ServiceNow Otto panel](https://servicenow-prod.fluidtopics.net/7erxWolM~iRpQVGI65q9Kg)**   
  Enable the ServiceNow Otto panel to provide generative AI assistance through a conversational interface in ServiceNow Otto for Core Business Suite (CBS).
* **[Install Core Business Suite applications](https://servicenow-prod.fluidtopics.net/2TXr17fXkshxTLeETlH9hA)**   
  Install Core Business Suite applications to support employee and supplier requests across Human Resources, Finance, Health and Safety, Legal, Workplace Services, and Source‑to‑Pay.
* **[Reapply the default configurations](https://servicenow-prod.fluidtopics.net/PDIs321FlVFff9wg5EWrfQ)**   
  If the default configurations aren't applied for Core Business Suite or its business units, reapply the default configurations by running a script.
* **[Install Core Business Suite Foundation](https://servicenow-prod.fluidtopics.net/7BqO6TDm70r2oISrOURPNQ)**   
  Install Core Business Suite Foundation to configure employee and supplier requests across Human Resources, Finance, Health and Safety, Legal, Workplace Services, and Source‑to‑Pay.
* **[Enable Core Business Suite Foundation business units](https://servicenow-prod.fluidtopics.net/jxtZqNEcZXllXnLAGAwt_g)**   
  If you're using any standard business unit included in Core Business Suite Foundation, update the system properties to enable the Core Business Suite business units for installation.
* **[Core Business Suite setup on Product Hub](https://servicenow-prod.fluidtopics.net/~MJZ6Hgc~qK8mJBjlouQyQ)**   
  Core Business Suite (CBS) is available in three subscription tiers. Depending on your subscription, you can set up your application on the Product Hub.
* **[Assign the CBS admin role](https://servicenow-prod.fluidtopics.net/Vz~~ZOzNBGTRq6ZelDszVw)**   
  Assign the CBS Admin role to grant users full administrative access to configure Core Business Suite.
* **[CBS requester role enhancements](https://servicenow-prod.fluidtopics.net/~WAhW71tHYqYtpYJiOqK0g)**   
  Assigning the CBS requester role has been simplified with two approaches --- automated assignment for all employees and manual setup by an administrator --- giving organizations more flexibility across business units.
* **[Set assignment rules in CBS](https://servicenow-prod.fluidtopics.net/3Gnw90NT_dVbKiE6GMisWw)**   
  Configure assignment rules for each business unit in Core Business Suite to control how tasks are automatically assigned to groups or users based on defined conditions.
* **[Employee Slate configuration for CBS](https://servicenow-prod.fluidtopics.net/VkRElSG3_JNTBICV3hG_zg)**   
  Core Business Suite provides two setup options for configuring Employee Slate as the default employee support portal. You can select any one according to your organizational requirement.
* **[Configure Core Business Suite using guided setup](https://servicenow-prod.fluidtopics.net/8IFXFlUOClYMfWbnTmVMkw)**   
  Configure Core Business Suite business units using guided setup in the configuration console.
* **[Configure Core Business Suite using Otto](https://servicenow-prod.fluidtopics.net/2dk9ZglP3Ny2ZLfwE4QGWw)**   
  Configure Core Business Suite using a conversational interface provided by Now Assist.
* **[Configure instance options for Help topics widget](https://servicenow-prod.fluidtopics.net/4tmS_JLqA~ns99nwbwZVdw)**   
  Configure the instance options for the Help topics widget on the CBS employee portal according to your organizational requirement.
* **[Groups in Core Business Suite module](https://servicenow-prod.fluidtopics.net/PPvgdtosP5tqR~O77mHjXA)**   
  Groups enable you to organize people for tasks and projects across Core Business Suite. Assign team members to access, create, and manage shared settings for one or more business units.
* **[Knowledge Base in Core Business Suite](https://servicenow-prod.fluidtopics.net/7g8WBDgJumpZD9sV7uHqGA)**   
  The Knowledge module in Core Business Suite enables you to adjust settings for the default knowledge bases. It enables importing articles to support cross-functional knowledge sharing across business units in Core Business Suite.