Configure Legal

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read

    • Configure the Legal business unit to submit and manage legal requests.

    Before you begin

    Role required: admin, sn_cbs.admin

    Procedure

    1. Navigate to Admin > Admin Home.
    2. On the Core Business Suite Foundation card, select View product overview.
    3. In the configuration insights section, select Configure.
      The Configure Core Business Suite page opens in the configuration console.
    4. From the configuration summary navigation menu, select Legal.

      Alternatively, select Continue on the Legal tile.

      Configure the following settings as needed:

      • Intake forms (preconfigured by default)
      • Manage groups
      • Role assignment
      • Notifications (preconfigured by default)
      Note:
      By default, only the admin can configure the manage groups or role assignment.
    5. Customize an existing intake form or create intake forms to collect legal requests.

      The following intake form is preconfigured by default:

      Table 1. Intake form
      Intake form Description
      Legal request Submits general legal questions or requests legal services.
      • To customize an existing intake forms, select the Edit icon.
      • To create an intake form, select Create new. For more information, see Catalog Builder.
        Note:
        Create intake forms directly in the new instance. Moving intake forms configurations to a new instance using an update set isn’t supported.
      • After customizing or creating an intake form, select Mark as configured.
    6. Manage groups to organize users who handle legal requests, manage content, and configure access.
      • Default groups

        The following groups are preconfigured with associated roles:

        Table 2. Default groups
        Legal groups Description
        Legal administrators Manage Legal roles, processes, and workflows.
        Legal Employee Center managers Manage Legal support topics, quick links, and knowledge articles in the Employee Center.
        Legal request managers Receive, assign, and respond to Legal requests.

        To assign user to a default group:

        1. Select the Assign people icon next to the group name.
        2. In the assign people to this group field, search for and select users.
        3. Select Save.
        4. On the mange groups page, select Mark as configured.

      • Create custom groups to organize your Legal team.

        1. Select Create Group.
        2. On the form, fill in the fields.
          Table 3. Create Group form
          Field Description
          Group name Name used to identify the group within the business unit.
          Group manager Person responsible for managing the group.
          Group description Brief description of the group’s purpose.
          Assign people to this group People that you add as group members.
          Assign role Roles assigned to group members.
        3. Select Save.
        4. On the mange groups page, select Mark as configured.
    7. Assign roles to give groups the required access.
      1. Select a role.
      2. Select Assign groups.
      3. Select the group from the list.
      4. Select Update.
      5. On the role assignment page, select Mark as configured.
    8. Configure notifications sent through Email, Portal, and Workspace to users about submitted or assigned legal requests.